Ryan Donlon and the Hillsboro Hops
Ryan Donlon - the man many will say began this installment of Phi Gamma Delta at the University of Oregon - had an amazing summer experience, interning as a marketer for the Hillsboro Hops, a very successful Minor League Baseball that won the Northwest League Championship just last week! Here's how he described the experience:
"This summer, I interned for the Hillsboro Hops, the Short-Season Class A Affiliate of the Arizona Diamondbacks. I interned with the marketing and ticketing departments, so I was able to experience two integral parts of a professional sports team: how to get people into the stadium and how to create an environment that keeps fans coming back. I was able to learn from some of the best ticket salesmen in the business, and gained valuable lessons in customer service as well. While I worked with the marketing department, I helped with game day and on-field promotions. The full time staff really supported the interns’ ideas, and I was able to see a few of my ideas for promotions come to life because of them. Having the crowd go crazy with my playoff rally towels was an unforgettable experience.
The highlight of the summer, though, was winning the championship. Even just being around for the summer, it was obvious how much it meant to the full time staff to see all of their work during the offseason pay off. In the minor leagues, it’s unique to have an atmosphere where the fans care as much about winning as our fans do, so to have loud and passionate crowds when it really mattered made it feel like a major league ball park.
I learned so much from the Hops this summer, but the most important lesson that I gained was that nothing beats hard work. Everyone in our office goes out of their way to help each other. The entire staff is working toward the same goals, and it has been an incredible experience to be able to learn from such a dedicated group of men and women."